Shipping and Returns

We are able to deliver Your order to Your country if You live in Europe, Asia, North or South America and Australia.

To European Union area we send mostly with GLS courier and Polish Post using Global Expres service for smaller packets.
Approximate cost for most popular countries we deliver are listed below:


EUROPE

  Country

Carrier

Prices  
23% VAT inc. (PLN)

Expected delivery time

Austria GLS
(GLS BussinesParcel)
27 3 days
Belgium GLS
(GLS BussinesParcel)
30 14 days
Bulgaria GLS
(GLS BussinesParcel)
34 5 days
Croatia GLS
(GLS BussinesParcel)
32 4 days
Cyprus Global Expres
(registred air parcel)
45 7 days
Czech Republic GLS
(GLS BussinesParcel)
28 3 days
Denmark GLS
(GLS BussinesParcel)
31 4 days
Estonia GLS
(GLS BussinesParcel)
46 4 days
Finland GLS
(GLS BussinesParcel)
Global Expres
(registred air parcel)
45

65
5 days

7 days
France GLS
(GLS BussinesParcel)
Global Expres
(registred air parcel)
45

45
4 days

8 days
Germany GLS
(GLS BussinesParcel)
26 3 days
Greece Global Expres
(registred air parcel)
GLS
(GLS BussinesParcel)

55

76

9 days

5 days
Hungary GLS
(GLS BussinesParcel)
37 3 days
Spain GLS
(GLS BussinesParcel)
50 5 days
Netherlands GLS
(GLS BussinesParcel)
33 4 days
Ireland GLS
(GLS BussinesParcel)
45 6 days
Italy GLS
(GLS BussinesParcel)
44 5 days
Latvia GLS
(GLS BussinesParcel)
42 4 days
Lithuania GLS
(GLS BussinesParcel)
38 4 days
Luxembourg GLS
(GLS BussinesParcel)
33 3 days
Malta Global Expres
(registred air parcel)
45 5 days
Norway Global Expres
(registred air parcel)
45 7 days
Portugal GLS
(GLS BussinesParcel)
45 6 days
Romania GLS
(GLS BussinesParcel)
48 4 days
Serbia Global Expres
(registred air parcel)
45 13 days
Slovakia GLS
(GLS BussinesParcel)
26 3 days
Slovenia GLS
(GLS BussinesParcel)
37 4 days
Switzerland Global Expres
(registred air parcel)
45 6 days
Sweden Global Expres
(registred air parcel)
55 6 days
Ukraine Poczta Polska
(International air parcel)
72 8 days
UK - Great Britain GLS 
(GLS BussinesParcel)
35 5 days


ASIA

  Country

Carrier

Price (PLN)

Expected delivery time

China Global Expres
(registred air parcel)
55 9 days
Hong Kong Global Expres
(registred air parcel)
55 9 days
India Poczta Polska
(International air parcel)
116 9 days
Indonesia Poczta Polska
(International air parcel)
116 10 days
Izrael Global Expres
(registred air parcel)
45 11 days
Japan Poczta Polska
(International air parcel)
116 7 days
Lichtenstein Poczta Polska
(International air parcel)
80 7 days
Philippines Poczta Polska
(International air parcel)
116 13 days
Russia Poczta Polska
(International air parcel)
90 9 days
Singapore Global Expres
(registred air parcel)
55 9 days
South Korea Global Expres
(registred air parcel)
55 12 days
Thailand Poczta Polska
(International air parcel)
116 9 days
Taiwan Poczta Polska
(International air parcel)
116 10 days
Turkey Global Expres
(registred air parcel)
55 13 days
Vietnam Poczta Polska
(International air parcel)
116 7 days


AMERICAS

  Country

Carrier

Price (PLN)

Expected delivery time

Argentina Poczta Polska
(International air parcel)
116 11 days
Brazil Global Expres
(registred air parcel)
55 14 days
Canada Global Expres
(registred air parcel)
55 14 days
Columbia Poczta Polska
(International air parcel)
116 10 days
Mexico Poczta Polska
(International air parcel)
102 8 days
United States Global Expres
(registred air parcel)
55 14 days


OCEANIA

  Country

Carrier

Price (PLN)

Expected delivery time

Australia Global Expres
(registred air parcel)
55 23 days
New Zealand Global Expres
(registred air parcel)
55 22 days

For all the other countries outside European Union we use EMS courier or Polish Post trackable parcel for shipping.

(Shipping cost are settle individually)




Pleas note that duty, tax and customs’ costs are not included in the price or shipping charge. These charges are buyer’s responsibility. Before purchase contact customs in your country to find out what are the border costs. Usually customs charges are taken by delivery company. These are not additional shipping charges. We are not lowering prices on customs declaration form.

After we send package You will receive number to track it online.

Remember to check package with courier to make sure that box wasn't damaged during transport. It's very important because abroad packages are handled by many couriers stations (usually in each transit country). If box is damaged (for example cutted or dented) ask courier to write protocol of damage.




Return policy:

The terms and conditions of the 14 day money back guarantee:

If you decide that for any reason the received goods do not meet your expectations, and their  condition has not been changed or you need to replace the product, please write to us at info @ avcorp.pl and return to our store's address the parcel together with the return / exchange form and the original of the receipt received with the goods within 14 days from the date of delivery of the parcel:


AVcorp Poland Tomasz Nowakowski
ul. Poniatowskiego 25
59-400 Jawor
POLAND


 In order to return or exchange the product, read the following rules and print the following document and follow the information contained in it:

  1.  Return form |  Return form
  2.  Product exchange form |  Product Exchange form

After receiving the goods from you, we guarantee the return of the Product price along with the cost of the cheapest available form of delivery immediately, no later than within 14 days, to the bank account indicated by the Buyer. The shipping cost of the returned Product is borne by the Buyer.


 TERMS AND CONDITIONS OF WITHDRAWAL FROM THE AGREEMENT

  1. A Buyer who is a consumer within the meaning of art. 22 (1) of the Civil Code (Journal of Laws No. 16, item 93, with later amendements), has the right to withdraw from a contract concluded remotely, without giving a reason, within 14 days from the date of receipt of the Product.

  2. The above shall not be entitled to the Buyer in the following cases:
    1. the provision of services, if the Seller has fully provided the service with the express consent of the Buyer, who was informed before the beginning of the benefit that after fulfilling the provision by the Seller, he will lose the right to withdraw from the contract,
    2. contracts regarding benefits for which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline for withdrawal from the contract,
    3. contracts whose object is a non-prefabricated item, manufactured according to the Buyer's specification or serving to satisfy his individual needs,
    4. contracts whose subject of the service is a perishable product or a short shelf-life product,
    5. contracts whose subject of the service is an item delivered in a sealed package, which after opening the packaging can not be returned due to health protection or hygiene reasons, if after delivery the packaging has been opened by the Buyer,
    6. special contracts whose subject of the service are items which after delivery, due to their nature, are inseparably connected with other items,
    7. contracts whose subject of the service are alcoholic beverages for which the price was agreed upon the conclusion of the Contract of sale and delivery may take place only after 30 days, and their value depends on fluctuations in the market over which the Seller has no control,
    8. contracts in which the Buyer explicitly demanded that the Seller come to him for urgent repair or maintenance. If the Seller provides additional services other than those whose performance the Buyer has demanded, or supplies things other than spare parts necessary to perform the repair or maintenance - the right to withdraw from the contract is entitled to the Buyer regarding additional services or items,
    9. contracts for the provision of sound or visual recordings or computer software delivered in a sealed package, if after delivery the packaging has been opened by the Buyer,
    10. delivering journals, periodicals or magazines, with the exception of a contract for subscription,
    11. contracts concluded by way of public auction,
    12. contracts for the provision of accommodation services, other than for residential purposes, the carriage of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract indicates the day or period of service,
    13. contracts for the supply of digital content, not recorded on a material medium, if the performance began with the express consent of the Buyer before the deadline to withdraw from the contract and after being informed by the Seller about the loss of the right to withdraw from the contract.

  3. In order to effectively withdraw from the contract referred to in point 1 of this paragraph, it is sufficient to submit a written statement by the Buyer by e-mail or post, within the 14-day period as from the moment of receiving the parcel. The form of the statement is included in Appendix No. 2.

  4. By withdrawing from the contract the Buyer is obliged to return the Product along with the Proof of purchase or a copy thereof within 14 days from the date of submission of the withdrawal.

  5. The costs of shipping the returned Product are borne by the Buyer.

  6. The Buyer is liable for the decrease in the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.

  7. The Seller guarantees the return of the Product price and the cost of shipping the Product to the Buyer immediately, no later than within 14 days. 

  8. The Seller shall return the payment using the same method of payment as used by the Buyer, unless the Buyer expressly agreed to a different method of return, which does not entail additional costs for him.

  9. In case that the Buyer chose other than the cheapest ordinary way of delivering the parcel offered by the Seller, the Seller is not obliged to refund the additional costs incurred by the Buyer.

  10. Returns of Products sent at the Seller's expense or to pay on delivery will not be accepted.

  11. In the case of Buyers who are not consumers within the meaning of art. 22 (1) of the Civil Code (Journal of Laws No. 16 item 93, as amended), ie persons who perform legal transactions directly related to their business or professional activity, withdrawal from the contract in the above-mentioned scope is completely excluded - we please for careful and thoughtful shopping.

 


 

Foreign transfer:

Paymant in PLN:


Raiffeisen Polbank
BIC/SWIFT: RCBWPLPW
IBAN - PL 42 1750 0009 0000 0000 3683 0336


BRE Bank S.A. 
BIC/SWIFT: BREXPLPWMBK
IBAN - PL 26 1140 2004 0000 3802 7697 7765

Payment in EUR



Sparkasse Oberlausitz-Niederschlesien
Swift (BIC): WELADED1GRL
IBAN - DE 98 8505 0100 0232 0504 73



We are registered as a business seller.
 

National Business Registry:

AVcorp Poland Tomasz Nowakowski
ul. Poniatowskiego 25
59-400 Jawor
Number REGON: 366859256
VAT Identification Number NIP: PL6131488850
EORI Number: PL613148885000000

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